IVR Nodes

IVR Nodes

Recently, we have enabled the option for IVR Nodes for business customers.

An IVR node can be configured for complex tasks so that callers can for example enter account numbers and pay bills through an external application server .
In IVR node can operate autonomously or interact with an external application server. It collects input from the user or from within the system, and calculates what to do next based on extended regular expressions (ERE).

You can read more about IVR Nodes here.

Adding an IVR node to your IVR is as easy as contacting us at support@sipharmony.com